Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
castLabs may collect and use Users personal information for the following purposes:
- To communicate with User: responding to inquiries, questions, and/or other requests.
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order, or product/service updates.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Cookies are small text files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie is created when you visit us. We use both permanent cookies and session cookies. The permanent cookie stores a random number on your computer to help us count the number of times users return to our site. The session cookie lets us know which pages within our site you visit. A session cookie only lasts for the duration of your using our website. Permanent cookies do not expire when you leave our sites and may be used on subsequent visits to the sites. Session cookies expire when you leave our sites or switch off your computer. These cookies are used to improve services for you in a number of ways, including:
- allowing you to browse the full site while having items in your shopping cart
- preventing you from having to give the same information several times during one task
- recognising if you have already given a username and password so you don’t need to re-enter
- measuring how people are using our services which allows us to make future improvements
The cookie (whether permanent or session) does not contain any personal information about you, and it cannot be used to identify an individual user.
If you do not wish to accept cookies, you can set your browser not to allow them. You should read the information that came with your browser software to see how you can turn off the automatic download feature, should you so wish. For more information you can learn how to remove cookies from your device.
There are two types of cookie you may encounter when using our site:
First Party Cookies
These cookies are our own, and are controlled by us. Our domain (*.castlabs.com) may use first party cookies in several places. We have listed each of them below in detail explaining why we use them and how long they will last.
There are currently no first party cookies on this site.
Third Party Cookies
These cookies are generated from other companies’ internet tools which we are using to enhance our site. As we use a number of suppliers who may set cookies on their websites’ behalf, castLabs does not control the dissemination of these cookies. You should check third party websites for more information pertaining to their cookies and their use. We have listed each of the third party cookies below explaining why we use them and providing links to their privacy policies should you want more information.
|Provider||Name||Purpose||Where it’s used||More info|
|castLabs||cl_w||This cookie is set to indicate that a website form on our site has already been filled out. This prevents users from having to fill out the same form more than once to access specific site content.||Webinar recording pages|
Last updated on April 27, 2018