Privacy & Cookie Policy

Privacy Policy

This Privacy Policy governs the manner in which castLabs collects, uses, maintains and discloses information collected from users (each, a "User") of the http://castlabs.com website ("Site"). This privacy policy applies to the Site and all products and services offered by castLabs.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. See the Cookie Policy below for further information.

How we use collected information

castLabs may collect and use Users personal information for the following purposes:

  • To communicate with User: responding to inquiries, questions, and/or other requests.
  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order, or product/service updates.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

castLabs has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
castLabs
http://castlabs.com
Platz vor dem Neuen Tor 2
10115 Berlin
Germany
info@castlabs.com


Cookie Policy

Cookies are small text files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie is created when you visit us. We use both permanent cookies and session cookies. The permanent cookie stores a random number on your computer to help us count the number of times users return to our site. The session cookie lets us know which pages within our site you visit. A session cookie only lasts for the duration of your using our website. Permanent cookies do not expire when you leave our sites and may be used on subsequent visits to the sites. Session cookies expire when you leave our sites or switch off your computer. These cookies are used to improve services for you in a number of ways, including:

  • allowing you to browse the full site while having items in your shopping cart
  • preventing you from having to give the same information several times during one task
  • recognising if you have already given a username and password so you don’t need to re-enter
  • measuring how people are using our services which allows us to make future improvements

The cookie (whether permanent or session) does not contain any personal information about you, and it cannot be used to identify an individual user.

If you do not wish to accept cookies, you can set your browser not to allow them. You should read the information that came with your browser software to see how you can turn off the automatic download feature, should you so wish. For more information you can learn how to remove cookies from your device.

There are two types of cookie you may encounter when using our site:

First Party Cookies

These cookies are our own, and are controlled by us. Our domain (*.castlabs.com) may use first party cookies in several places. We have listed each of them below in detail explaining why we use them and how long they will last.

There are currently no first party cookies on this site.

Third Party Cookies

These cookies are generated from other companies’ internet tools which we are using to enhance our site. As we use a number of suppliers who may set cookies on their websites’ behalf, castLabs does not control the dissemination of these cookies. You should check third party websites for more information pertaining to their cookies and their use. We have listed each of the third party cookies below explaining why we use them and providing links to their privacy policies should you want more information.

Provider Name Purpose Where it’s used More info
Google Analytics _utma
_utmb
_utmc
_utmz
_ga
_gat
These cookies are used to collect information about how visitors use our site. We use the information to help us understand our web traffic to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Across our site Google Privacy policy
castLabs cl_w This cookie is set to indicate that a website form on our site has already been filled out. This prevents users from having to fill out the same form more than once to access specific site content. Webinar recording pages  

External sites which we link to may generate their own cookies. It is the responsibility of each individual user to learn about an external site’s cookie policy if they so desire to visit that site.

Please email info@castlabs.com if you have any query or comment on this cookie policy.


Last updated on November 10, 2016